Who you're buying from: the Redbacks store is run by Chadstone Lacrosse Club Inc. (ABN 57 826 233 798), Percy Treyvaud Reserve, 32A Chadstone Rd, Malvern East VIC 3145. Contact: info@chadstonelacrosse.com.au.

Prices and payment: prices are in Australian dollars. The club isn't registered for GST, so no GST is charged. Payment is taken in full at checkout.

Pick-up: free, at the club at training on Thursdays - we'll email you when your order is ready and confirm a time. Pick-up orders not collected within 60 days may be cancelled and refunded.

Stock and pre-orders: items marked as pre-order are made or ordered in after you buy, and the expected date is shown on the item. If we can't fill your order, we'll let you know and refund you in full.

Event tickets: each ticket admits the number of people shown, once. Bring the QR code on your phone or printed. Tickets for a cancelled event are refunded.

Returns: see our Returns and refunds policy. Nothing in these terms limits your rights under the Australian Consumer Law.